Terms and Conditions

Welcome to Soulworks Studio! These Terms and Conditions ("Terms") govern your use of our website and services, including purchasing artwork and books from our online store. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Introduction

These Terms apply to all visitors, users, and customers of Soulworks Studio (“we,” “us,” or “our”). By purchasing our products or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Products

We offer original artwork and books for sale on our website. While we strive to provide accurate descriptions and images, slight variations may occur due to the nature of the products, especially with handmade or unique artwork.

3. Purchases

By placing an order through our website, you agree to provide accurate, current, and complete information. All prices are listed in US Dollars, and payments are processed securely through Squarespace Payments and PayPal. We reserve the right to refuse or cancel orders at our discretion, including but not limited to, instances where the product is out of stock, pricing errors, or suspected fraudulent activity.

4. Shipping and Delivery

We ship products to the address provided at checkout. Delivery times may vary based on your location and the shipping method selected. We are not responsible for delays caused by carriers or customs. Any shipping costs, including duties and taxes, are the responsibility of the customer.

5. Returns and Refunds

Our store is happy to accept online returns within 30 days of your purchase date for a full refund, exchange for an item of equal value, or store credit.

Items returned after the 30-day return period are not eligible for a refund or exchange. Items must be returned in undamaged and clean condition. 

6. Privacy

Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy, which you can review here. By using our website, you consent to our collection and use of your information as described in the Privacy Policy.

8. Limitation of Liability

To the maximum extent permitted by law, Soulworks Studio shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or purchase of our products. Our total liability for any claim related to our products or services shall not exceed the amount you paid for the product in question.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of New York. Any disputes arising out of or relating to these Terms shall be resolved in the courts of New York.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

11. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Soulworks Studio
jennifer@soulworksstudio.com