Return Policy

Didn’t love what you ordered?

Our store is happy to accept online returns within 30 days of your purchase date for a full refund, exchange for an item of equal value, or store credit.

Items returned after the 30-day return period are not eligible for a refund or exchange. Items must be returned in undamaged and clean condition. 

To make a return, please email jennifer@soulworksstudio.com with your order number.

We’ll help you process your return and provide a free shipping label for your purchased item.

Simply repackage your item and drop it off at the post office.

Once we receive your return, please allow 3-5 business days for processing.

If your return is accepted, please allow 3-5 business days for a refund to appear on your original method of payment.